Good Groceries Membership offers you an opportunity to enjoy a range of benefits including virtual cashback, delivery discounts, and access to exclusive offers and product samples. You can choose between a monthly membership for $4.99 AUD or an annual membership for $49.99 AUD.

To sign up, create an account and visit the Good Groceries membership page at our website, select your preferred subscription option, and complete the checkout process. By checking out, you agree to the terms and conditions outlined in our Membership Agreement.

Yes, virtual cashback will begin accruing from the date of checkout with your selected subscription. Make sure to log in with the email associated with your membership to access your benefits.

You have a 7-day cooling-off period after the start of each membership period where you can cancel your membership for a refund, minus any benefits used. For monthly subscriptions, you must cancel 3 business days before the renewal date. For annual subscriptions, cancellation must occur at least 3 business days before the start of the next annual billing period.

Generally, membership fees are non-refundable except during the cooling-off period or under specific conditions such as significant changes to membership terms or discontinuation of services.

No, memberships are personal and cannot be transferred or shared.

We reserve the right to amend membership terms and benefits. You will be notified at least 14 days in advance of any changes that reduce benefits. Changes that improve benefits will not be notified.

If changes significantly reduce the benefits of your membership, you have the right to terminate your membership.

You can manage your membership details, including cancellation, through the 'My Membership' section in your customer portal or by contacting our support team at support@goodgroceries.com.au.

For any additional inquiries, please contact our support team at support@goodgroceries.com.au. We're here to help!